KLARNA

Shop now. Pay later with Klarna.

We’re excited to announce we have partnered with Klarna to bring you new way to pay at checkout. It’s a safe and simple way to get the
stuff you want, when you want it.

Here’s how it works:


Step 1
Add products to your cart and select “Klarna” when you check out

Step 2
Enter a few personal details and you’ll know instantly if you’re approved

Step 3
Klarna will send you an email confirmation and reminders when it’s time to pay

Step 4
You can complete your future Klarna purchases with just one click

Please spend responsibly - borrowing beyond your means could seriously affect your financial status, ensure you can afford to make your monthly repayments on time by the due date. Failure to make payment on time could result in your debt being passed to a debt collection agency and affect future lending decisions made by Klarna.

Trench London Limited acts as an introducer and not a lender of unregulated credit products provided [exclusively] by Klarna Bank AB (publ). Credit is only available to a permanent UK residents aged 18+, subject to status, terms and conditions apply. Please note that the following products are not regulated by the FCA: [Pay in 30 days and Pay in 3 instalments].

What is Klarna?


Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than 170,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

What’s the benefit?

  • Only pay when you know it’s right for you
  • Unsure on sizing or colour? Order and decide from the comfort of your own home
  • Doesn’t effect your credit rating
  • Easy automatic payment method available
  • No added fees

How does Klarna work?

Just follow our step by step guide above! Simply shop your favourite pieces, choose Klarna as a payment method at the checkout and your parcel is on it’s way. You will know if you’ve been approved or not in seconds and then you’ll receive a confirmation email from Klarna.

Are there any fees to Klarna?

There are no extra fees when shopping with Klarna if you follow your payment schedule correctly

How do I pay in 3 interest-free instalments?

At checkout select the 3 interest free instalments option, this will split your purchase into 3 equal payments that will be taken throughout the payment time frame of one month. This time period starts at the time of your order.

How do automatic payments work?

Payments are collected on the allocated dates off the debit or credit card given at the time of purchase. All scheduled payments will be sent over email so you won’t miss anything. You can view your purchased by logging into Klarna.

When will my items be delivered if I use Klarna?

Klarna makes no difference to your delivery time, which ever delivery is selected at checkout is how your Forever Unique piece will arrive.

How do I return an item purchased with Klarna?

Klarna returns will follow exactly the same returns process as our standard returns process. Your total balance will be updated once the return has been processed and any remaining payments are automatically adjusted from the last instalment. Any payments already made will be refunded back to the original payment method. Making returning as easy as possible for our customers.

What if I can’t pay a Klarna instalment?

Klarna will automatically attempt to collect your payment for your Pay later in 3 purchase from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date, Klarna will make another attempt to automatically collect 7 days after the first failure. An attempt to withdraw money will be done again, a further 7 days after the second failure.

Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment and you can always monitor the due date in Klarna app at your convenience. Your credit score will not be impacted by using Klarna’s ‘Pay later in 3 instalments’ product even if you have failed to pay on time.

Will this affect my credit score?

Klarna will not affect your credit score as there is no credit check needed.

Where can I find out more about Klarna?

You can visit www.klarna.com or download the Klarna app.